Returns & Exchanges

Returns and Exchanges

• Please note that we do not accept refunds or exchanges once an order has been placed and delivered. 

Damaged or Incorrect Items

• If your order arrives damaged or you’ve received the wrong item, please contact us within 48 hours of delivery with photos, and we’ll arrange a replacement at no extra cost.

Handcrafted Products Disclaimer

Many of our items are handmade, which means slight variations in colour, finish, or design may occur. These are not considered defects, but rather part of the charm and uniqueness of handcrafted work.

We appreciate your understanding and support as a small business.